Tag: ITIL

ITIL is a non-proprietary framework which provides IT services to IT companies. Its systematic approach with ITSM (Infomation Technology Service Management) helps businesses in various ways like managing risk, cost-effective practices, strengthening customer relations, and offering a stable IT environment. The combined improvement of all these factors will help in business growth. ITIL (Information Technology Infrastructure Library) is also responsible for providing the framework that is efficient in identifying, supporting, planning and delivering various IT Services. Furthermore, all organisations and businesses use these services in their environment. By using ITIL practices, an organisation can bring efficiency in identifying areas that require...

Looking for a training centre on ITIL (Information Technology Infrastructure Library)? Here you will find ITIL training centres in Nigeria. More ITIL training centres will be added in future. ITIL is the International de facto Management framework describing good practices for IT Service Management (ITSM). ITIL Training Centres If you are thinking about acquiring ITIL training and certification in Nigeria, here are some training centres that offer training on IT infrastructure Library. ITPLUS 08090539055, 07081188129 [email protected] www.itplusng.com Training Locations: Lagos, Abuja, P/Harcourt, Ibadan, Benin City, Warri, Uyo, Kaduna, Kano, Eket. Course fee: N50,000 New Horizon 08122690415, 08122690409, 08125990584 [email protected] Training Locations: Lagos, Abuja, Ibadan, Port Harcourt Harry Baker Consulting 08028391360, 08160537418 Training Locations: Lagos,...

An ITIL certification will enable you show your proficiency in Information Technology Infrastructure Library (ITIL). The latest ITIL framework is ITIL version 3 (V3), which consists of five volumes, namely: ITIL Service Strategy ITIL Service Design ITIL Service Transition ITIL Service Operation ITIL Continual Service Improvement ITIL Certification Stages & Levels There are four levels of ITIL certification within the V3 scheme: ITIL Foundation Practitioner Level ITIL Intermediate Level ITIL Expert Level ITIL Master Qualification Foundation level: At this level you get general information related to ITIL service life cycles like terminologies, elements and concepts. Practitioner level: This level follows the...

ITIL (Information Technology Infrastructure Library) is the International de facto Management framework describing good practices for IT Service Management (ITSM). ITIL has grown to become the most widely accepted approach to IT Service Management in the world. It provides guidance to organizations on how to use IT as a tool to facilitate business change, transformation and growth. It has become increasingly recognized that information is the most important strategic resource that any organization has to manage. Key to the collection, analysis, production and distribution of information within an organization is the quality of the IT Services provided to the business. It is essential that we...