Jumia extends Free Shipping to more Cities (Abuja, PH, Ibadan, & Abeokuta joins Lagos)

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JUMIA EXTENDS FREE SHIPPING TO MORE CITIES: ABUJA, PH, IBADAN & ABEOKUTA
Jumia Smart Devices Sale 2022
  • Free shipping only applicable to orders from ₦10,000 and above
  • Large items such as Air Conditioning, Dishwasher, Fridge/Freezer etc. do not apply

In response to customers’ unrelenting demands for free delivery service to be replicated in other cities within the country, Nigeria’s leading eCommerce company, Jumia has announced the extension of its free shipping via Jumia Express to more cities. The newly added cities are: Abuja, Port Harcourt, Ibadan and Abeokuta. Until now, the free delivery service only applied to orders above ₦15,000 within Lagos.

However, large items such as Air Conditioning, Dishwasher, Fridge/Freezer, Fitness machines, Home furniture, Mirror, Rug, Musical instrument, Television, etc. are not eligible for free shipping. But, customers can still expect to receive their orders within the stipulated timeline.

Orders placed within Lagos before 12pm will be delivered within 1 business day, while orders placed before 12pm in Port Harcourt, Ibadan, Abuja & Abeokuta will be delivered within 2 business days. Other cities will have their orders delivered within 5 business days.

The decision to extend free shipping to more cities and reduce the value of orders qualified for free delivery to ₦10,000 was deliberate because of Jumia’s culture of putting the customers first.

This culture can be seen in almost all the various touch points where Jumia interacts with its customers, for instance in the area of Payment on Delivery (PoD). Even though a lot of other players in the eCommerce sector have removed the PoD option by compelling customers to pay online, Jumia has taken a more customer-focused route which is evident in the millions of orders the company processes daily via cash on delivery, or pay on delivery.

Jumia remains committed to creating a convenient shopping experience for all its customers.

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Paschal Okafor is NaijaTechGuide Team Lead. The article Jumia extends Free Shipping to more Cities (Abuja, PH, Ibadan, & Abeokuta joins Lagos) was written by Paschal Okafor. The article was last modified: May 4th, 2018
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Paschal Okafor is the founder of NaijaTechGuide. Over the past 15 years, he has managed to turn a blog that started life on a Google Blogger subdomain into the Largest Technology Blog in Nigeria and quite possibly the largest in Africa. Paschal has been building, analyzing, and maintaining websites for over 17 years and can offer you his wealth of experience to help you get the best results for your blog or website.