Who doesn’t like food? Food businesses are never really bankrupt. Why? Because we all can’t do without them. The same thing goes for the OFood service. It is an online food delivery service.
You order food online using the OPay app from a restaurant near you and your order will be delivered to your doorsteps.
OFood (short for Opera Food or OPay Food) is a subsidiary service of the Opera pay (that is OPay) company that offers the service of food delivery to its customers. In this article, we will be giving you an overview of OFood, how you can have access to it, how it all started and other interesting facts you should know. Keep reading.
How did OFood start?
What really is OFood all about?
OFood allows you to order your favourite meals online right from your Android phone. It’s just like having all the restaurants’ cuisines at your finger tips and picking one out of the many favorites.
You can order Chinese, Fast Food, and Local Nigerian Foods.
The fun part is you get the food delivered to the doorstep of wherever you are, whether at work, at home, at an outing and so on.
How do you Start using OFood?
OPay have done a lot in terms of making themselves a darling to the Nigerian populace and we must confess that, they have been successful.
Over 300 restaurants in Lagos are listed on the OFood Service and they plan on extending their service to other states in Nigeria.
When picking a restaurant, the OFood interface shows you the number of kilometres that separates you and the chosen restaurant. It also shows you the expected time of delivery, estimating from the distance to be covered.
For every restaurant you select, there are a number of meals and prizes that are unique to them. You have to pick the one that is most favorable to you.
The average delivery time for a meal order is anticipated to be 30 minutes. When OFood first launched in August 2019, they started the promo of 10 Naira for a meal!
They ran these promos especially in tertiary institutions in Lagos State like yaba College of Technology and University of Lagos amongst others. As you would expect, lots of students took advantage of this amazing offer and ordered meals massively.
Although they have since stopped that promo, they still give customers huge discounts on their meal orders. The price range of meals you order from OFood range from ₦300 to ₦1500 Naira depending on the restaurant you’re ordering from, and the type of meal as well.
How to Add your Restaurant to OFood
Just visit the Opera Pay website and click on the signup button under the signup as a restaurant and see your sales increase call to action. Click here to visit Opera Pay website.
Complaints about OFood service
If you check the reviews on OFood by Nigerians, there are good reviews and there are also a number of complaints regarding their service.
A user complained that he had to wait for over 2 hours to get his delivery of semo and okra soup. He also complained that the delivery man walked on foot to meet him and didn’t have a bike and a delivery box. He thought that was rather unprofessional of them to do.
One other user complained that he was debited for a meal that never got delivered and the restaurant he ordered from, went ahead to “confirm order delivered” even when the meal was not/never delivered. Apparently, OPay did nothing to resolve the man’s complaint.
Some customers complained about bad customer service and support, poor taste of food and others. Regardless of all these, OFood still has a wide customer base of people who loyally patronize their service.
OFood delivery service is still very popular and has been at the forefront of food delivery service in Nigeria, Lagos especially.
Although OFood service is a brilliant initiative from the Opera company, there are still many improvements that need to be made on the service.