Facebook kicked off the 2018 edition of its annual developer conference, the F8, yesterday (May 1) at the San Jose Convention Center in California. The two day event brings together developers from around the world to discuss the future of technology. Facebook also used the opportunity to make some announcement on product improvements.
The day was kicked off with a keynote by Facebook CEO, Mark Zuckerburg, on how Facebook is building tools to empower people and businesses. While discussing Business & Bots, Mark Zuckerburg used the Messenger chatbot by Nigeria’s leading bank, the United Bank for Africa, UBA Group, to show how businesses are using tools from Facebook to connect better with their customers and improve customer service.
Watch video below (go to 27:06)
The chatbot called UBA ChatBanking (a.k.a Leo) helps customers of the bank with their bank statement and bank balance. You can also chat with Leo to transfer funds to friends and family as well as paying your bills.