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10 Customer Scheduling Software Tools that you need to use in 2019

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Customer Scheduling Software Tools
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If you’re running a company or have a business that relies extensively on a schedule for everyday operations, then you probably already maintain a calendar. Sometimes keeping track of all your appointments and schedules manually isn’t the right way, not to mention ineffective, unreliable, and cumbersome.

Managers and business owners are always looking to make their lives easier. What if we told you there are scheduling software that helps you automate and organize your schedule efficiently and quickly? Yes, you can do that by using a good customer scheduling software.

There are plenty of customer scheduling tools on the market and all of them have developed to make your work a little easier. This scheduling software assists you in filling up your calendar, prevent double booking, and automating replies of email and messaging.


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Here are the 10 best appointment scheduling software that you can consider using for your business or company. Most come with a free trial option and a paid subscription. Let’s get started:

Why Use Customer Scheduling Software?

Keeping track and scheduling meetings is hectic and time-consuming. Sometimes there is plenty of back and forth communication, missed communication, as well as miscommunication because you’re trying or miscalculated to find the perfect time for both parties via email.

With client scheduling software you can easily book meetings with clients. The software also allows customers to choose a time on the client’s calendar. The whole process is simple. All you need to do is to send a link, your client will select a time, and, presto, the meeting is set.

10 Customer Scheduling Software Tools

Scheduling Appointment

1. Drift

Drift is used by businesses to buy from other businesses. It is first conversational sales and marketing platform with over 50,000 businesses using it globally.

Drift eliminates the barriers between the client and the customer by having 1-on-1 conversations. Drift’s chatbots, messaging and email tools are all designed for this core purpose.

2. Calendly

If you’re scheduling meetings with millions of people without dealing with back and forth emails, then Calendly is a great option for you.

Calendly is a powerful, yet easy to use scheduling tool for business professionals that save time, manage their schedules, and communicate with invitees.

3. Appointy

Google has partnered with Appointy to help business owners get new customers. This is an all-in-one online scheduling software that is being used and trusted by over 110,000 customers worldwide.

Customers also have the option to self-schedule 24×7 from anywhere. Appointy also helps clients to manage multiple staff and locations, improve productivity, and run promotions via Facebook, Twitter, and email.

4. vCita

vcita is another all-in-one online scheduling and client management software which helps small businesses and service providers to gain a competitive edge and attract more clients. vCita does this by providing instant online appointment scheduling.

In addition, vCita can also connect to your website, local listings, social media, and email marketing. With vCita, users can also invite clients to schedule free consultations, book various services or register for an event. vCita also helps small businesses manage their leads,  clients, appointments, payments, and invoices,

5. ScheduleOnce

ScheduleOnce is a great customer scheduling software tool allowing businesses to manage a schedule with your customers online.

This scheduling tool comes with an easily integrated scheduling platform helping business owners and companies to make more connections with customers. The software is functional, robust, and intuitive.

ScheduleOnce can connect with all major calendar platforms and also provides feature-rich integrations with CRM, and other online channels.

6. MyTime

MyTime is an online appointment booking and scheduling software developed for business. Again like most other customer scheduling software tools, it features an appointment calendar, and client manager, and communication center.

Scheduling appointments are intuitive and straightforward and accessing and managing schedules can be done from anywhere at any time. Communicating with MyTime is easy and effortless.

7. Acuity Scheduling

Acuity is well-known as a personal assistant for managing schedules. With Acuity Scheduling, booking appointments with your customers and clients are fast and can be done within minutes.

This software allows your clients to see your real-time availability and schedule a date and time that is ideal for them. Your customers can also pay you in advance through Square, Paypal, Stripe, or Authorize.net. They can cancel and reschedule their appointments on their own.

8. mHelpDesk

mHelpDesk is an all-in-one customer scheduling software solution enabling field service companies in managing everything from leads to customers, jobs, work orders, scheduling, dispatching, estimates, and invoicing, mHelpDesk also has a mobile app enabling field technicians, staff and customers communicate and make customer payments on the field.

mHelpDesk is used by more than 20,000 service professional customers worldwide.

9. Booker

Booker is another customer scheduling software that has the capability to do a little bit of everything including customer management, booking, payment, and marketing.

In addition, Booker is also an all-in-one solution for CRM, staff management, and POS which helps business to operate and expand their businesses efficiently. It’s used by over 128,000 professionals in more than 11,100 locations.

10. Setmore Appointments

Unlike others, Setmore is free online customer appointment scheduling that is developed for businesses of all sizes.

With Setmore Appointments, it is easy to book appointments, send reminders automatically, coordinate with staff calendars, and much more. As the software is online-based, it can be used no matter where you’re located in the world.

Author Bio

Shawn T. Thompson

He is the content developer and freelance writer. He writes a lot of article on his carrier. Last one year he is working with Appointment Care as a content developer and a writer. He has a expertise on writing an article on various types of online tutorial. He also wants to promote such kind of work to develop the skill.

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Paschal Okafor is NaijaTechGuide Team Lead. The article 10 Customer Scheduling Software Tools that you need to use in 2019 was written by NaijaTechGuide Team. The article was last modified: November 21st, 2018